Privacy Policy

Who We Are

HUTAILOR is a tailoring atelier based in Shenzhen, China. This policy covers personal information handled through our website www.hutailor.com and in the course of providing our tailoring services.

Information We Collect

We collect information you give us directly, which may include your name, email address, phone or messaging contact, shipping address, measurements, garment requirements and any messages you send us. If you place an order, we also collect the information needed to fulfil and deliver it.

We also collect limited technical information automatically, such as IP address, browser type and pages visited, used to keep the site secure and working properly.

How We Use Your Information

We use your information to respond to enquiries, provide consultations, make and deliver garments, process payments, communicate about your order, and meet our legal and accounting obligations. We do not sell your personal information.

Measurements and Sizing

Measurements you provide are used only to make your garment and to advise you on fit. They are treated as personal information and handled with the same care as the rest of your data.

Sharing Your Information

We share information only with service providers who need it to operate our business — for example payment processors, shipping carriers and our website and email infrastructure — and only to the extent required. We may also disclose information where required by law.

International Transfers

Because we serve clients worldwide, your information may be processed outside your country of residence, including in China. We take reasonable steps to protect it wherever it is processed.

How Long We Keep It

We keep enquiry and order records for as long as needed to provide our services and to meet legal, accounting and warranty obligations. You can ask us to delete information we no longer need.

Cookies

Our site uses cookies and similar technologies to operate correctly and to understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights

Depending on where you live, you may have the right to access, correct, delete or restrict the processing of your personal information, and to object to certain processing. To make a request, contact us using the details below.

Children

Our services are not directed at children, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. The current version is always published on this page.

Contact Us

Questions about this policy or about how we handle your information? Contact the atelier at hello@hutailor.com or via our contact page.